Refund policy

We want you to be satisfied with your purchase.

Return Window

Eligible products may be returned within 15 days of delivery.

Return Conditions

Returned items must:

• be unused;
• be in their original condition;
• include original packaging where applicable.

Non-Returnable Items

The following are not eligible for return:

• personalized or customized products;
• special-order items;
• products damaged through normal wear and tear.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 72 hours of delivery and include photographs where possible.

Refunds

Approved refunds will be issued to the original payment method after the returned item has been received and inspected.

Shipping charges are generally non-refundable unless the return results from our error.